Glenny

Terms & Conditions

About the Firm

Glenny LLP is a limited liability partnership registered in England No OC308550. Registered office 56a Longbridge Road, Barking, Essex IG11 8RW, trading as Glenny. A list of Members of Glenny LLP is open to inspection at the Registered Office. The term Partner is used to refer to a Member or an employee or consultant with equivalent standing and/or qualifications.

Use of this website

This web site is owned by Glenny LLP. The web site is protected by copyright and database right. You may print out individual articles or pages for your private use or for non-commercial research within your organisation. No form of distribution or making available to the public (whether in print or electronic format) of any of this web site’s content is permitted without the prior consent of a Member of Glenny LLP.

Glenny LLP Privacy Policy

This privacy policy sets out how Glenny LLP uses and protects any information that you submit when you use this website. Glenny LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Glenny LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2012.

What we collect
Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What we do with the information we gather
We use this information to personalise your use of the site, understand your requirements and provide you with a better service, and in particular for the following reasons: Internal record keeping, we may use the information to improve our products and services, we may periodically send promotional email about property, services or other information which we think you may find interesting using the email address which you have provided, we may also use your information to contact you for market research purposes, we may contact you by email, phone, fax or mail and we may use the information to customise the website according to your interests.

Who we disclose it to
We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent. We may also disclose or access your information if required to do so by law or by any Governmental body. We will not sell, or lease your personal information to third parties.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Data Protection
Glenny LLP is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.

Controlling your personal information
You may request details of personal information which we hold about you and change/correct it if you wish. Instructions on how to do this are available from dataprotection@glenny.co.uk.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@glenny.co.uk.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. All information contained outside of our web site cannot be guaranteed to be accurate or up to date and is not endorsed by us. Therefore, we cannot be responsible for the accuracy or reliability of external content or for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclaimer

We try to ensure the accuracy of all of the content published on this web site. However the material on this web site is for general information only and is not intended to be a substitute for specific professional advice. You should obtain specific professional advice before taking or refraining from taking any action. We cannot promise that access to this web site will be uninterrupted or entirely error free. We will not be responsible in any circumstances for any consequential or incidental damages (including but not limited to loss of profits, loss of privacy and loss of data) or for any other indirect, special or punitive damages whatsoever that arise out of or that are related to the use of this web site.

Important information relating to properties displayed on the website

Particulars – any property particulars are not an offer or contract nor part of one. You should not rely on statements by Glenny LLP in the particulars or by word of mouth or in writing (“information”) as being factually accurate about the property and accordingly any information given is entirely without responsibility on the part of the agent(s) seller(s) or lessor(s).

Photographs, images and illustrations (“images”) – the images show only certain parts of the property as it appeared at the time the images were produced or taken. Areas measurements and distances are given only as an indication of how the property may look and may change at any time.
Regulations – any reference to alterations to or use of any part of the property does not mean that any necessary planning building or other consent has been obtained. A buyer or lessee must find out by inspection or other method that these matters have been properly dealt with and that all information is correct.

VAT – the VAT position relating to the property may change without notice.

Change – information on the website relating to the property may be changed at any time and without notice.

Governing Law and Jurisdiction
Your use of this web site will be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

Questions
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we hold on you, please contact dataprotection@glenny.co.uk. We will endeavour to respond to you promptly.